Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company';s terms and conditions. "The Company", Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

Confidentiality

We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than Fat Burners Only if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment

PayPal are the only acceptable methods of payment. Our Terms are payment in full within thirty days. All goods remain the property of the Company until paid for in full. Money that remains outstanding by the due date will incur order to be cancelled.

Cancellation Policy

Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a $9 charge to cover any subsequent administrative expenses, such as shipping fee.

Termination of Agreements and Refunds Policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

Availability

Unless otherwise stated, the services featured on this website are only available within Australia, or in relation to postings from Australia. All advertising is intended solely for the Australian market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links to this website You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this websiteWe do not monitor or review the content of other party's websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company's services and the full content of this website.

This Company’s logo is a registered trademark of this Company in Australia and other countries. The brand names and specific services of this Company featured on this web site are trade marked.

Communication

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company's stated telephone, facsimile or mobile telephone numbers.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled here-under shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of Australia govern these terms and conditions. By accessing this website and purchasing any products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.


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    • @ 21/06/2018 04:45 PM by Brooke Pohlmann
      TOTALLY IMPRESSED! I made First order 20/6 at 1045am and it arrived within 24 hours and I am out of town so even express post usually takes 2-4 days. This is the fastest shipping I have ever gotten! And to top its off a HAND WRITTEN welcome thankyou note from Tom! This is by far the Best customer service I have ever received! Thankyou FBO I will be telling all my friends about you and using you for all my supplement needs from now on!
    • @ 19/06/2018 07:47 AM by Georgia Thornton
      Super fast free postage and the cheapest products online. Thanks guys for the nice little message and art work on the delivery box, it brought a real nice human element to your service have an awesome week!
    • @ 14/06/2018 02:44 PM by Natalia Cogan
      Have been buying supplements with fat burners only for a few years now and love it! All the advise given, supplements Ive tried Ive never been let down! Everything is packed with love and is shipped out to you ASAP! Thank you so much Fi and Paul plus the team at fat burners only xo
    • @ 13/06/2018 05:32 PM by Aaron Stafford
      Incredible prices! FBO have definitely been helping me burn fat and not my cash. The staff are incredibly helpful and friendly. Postage is ridiculously fast and FREE!My only detractor is that I wish they had more ON products. But regardless of this, FBO is always a 5 stars in my opinion!
    • @ 12/06/2018 06:50 PM by Brent Walsh
      The staff take the time to pass on the knowledge on how to pick and use the right supplements for you making buying supplements a really enjoyable experience. Price and shipping speed are second to none
    • @ 07/06/2018 03:37 PM by Donna Olman
      Great products & service; bonus fast postage. Always great to deal with. Thanks
    • @ 01/06/2018 04:24 PM by Tori Gabbert
      AMAZING! i ordered for the first time two different shred powders 2days ago and it arrived today with a hand written note from Caitlin, it was a lovely surprise. thank-you to the team i will be definitely ordering more when i run out! highly recommended!
    • @ 30/05/2018 05:18 AM by Shakira Louise
      Good products. Fast and excellent service, will pack and ship within 24hrs of your order. Every time Ive purchased its arrived on time and Ive saved soooo much money! Thanks guys!!
    • @ 29/05/2018 08:56 AM by Paige Drewe
      Honestly the best supplement company around. Not only for their abundance range of products but their impeccable product knowledge. They arent just trying to make you buy the most expensive stuff, theyre giving you all the information to buy the right stuff for your body! Theyre informative vids are impeccable, but if you have any further questions the amazing team is always happy to answer. I would rate them a 10/5 if I could!
    • @ 25/05/2018 01:26 PM by Ghanshyam Sharma
      Ive known this team for almost 5 years. They are just amazing. 5 star for product price, customer service and product knowledge. Ive always had prompt response for any enquiries. I think these guys love what they are doing and do it with passion. I placed the order last night and the delivery is here this afternoon. I have no idea how they managed to do it. Well done to the Fat Burners Only Team and keep it up. You earned this review :)
    • @ 24/05/2018 09:04 AM by Katrin Mester
      They are the best! Delivery is always fast, customer service on point and I love that they always write a little note on my invoice :)
    • @ 22/05/2018 10:36 AM by Fahad Khan
      Hi Guys ! I just came in and bought some supplements from your store .. big thanks to your team for some very useful tips ! The gentleman at the front was quite knowledgeable
    • @ 17/05/2018 12:23 PM by Chloe Johnston
      My name is Chloe and I work for FBO however this is a genuine review on my workplace.I have never been seen an environment quite like Fat Burners Only, everyone is consistently putting in 100% to look after customers no matter what, whether it is writing personalised supplement schedules to cater for somebodies specific goal or health issue to creating and filming genuine content to educate people on what they are taking this team works day and night to be as accurate, helpful and as genuine as possible ( plus if you ever get the chance to come in we are a bunch of fun as well)We work on the having the best prices, best service and best products in the industry!
    • @ 17/05/2018 07:18 AM by Clayton Charman
      Great prices and a great bunch of people, will be a repeat customer . Thank you !
    • @ 16/05/2018 10:17 PM by Mathew Weston
      Great range with great prices and fast free delivery! Happy repeat customer
    • @ 11/05/2018 08:47 AM by Meaghan Griffiths
      You guys rock!! Best customer service and advice, love the little samples and handwritten notes. Super fast express post. From WA to Vic within 2 days. Keep up the awesome work <3
    • @ 10/05/2018 11:10 AM by Nita Nicole
      Friendly, informative and always willing to help. Amazing service
    • @ 10/05/2018 10:17 AM by Isabella Robinson
      Fat Burners Only smashes it out of the ball park in all areas. They have a massive range of products that suit all needs with great prices. Their customer service is by far the best I have experienced, alongside that they all have extensive knowledge of what they sell/benefits etc. All of that with free delivery is the bomb! My first and only choice :D
    • @ 09/05/2018 03:08 PM by Jaime Cook
      Incredible customer service, amazing prices (seriously, the cheapest Ive found) and free express shipping is just amazing. Cannot recommend higher.
    • @ 09/05/2018 10:04 AM by Holly Lutze
      Best service and the shipping is also extremely fast highly recommend !!!!!
    • @ 09/05/2018 09:20 AM by Liza Barnes
      great customer service very helpful on answering all my questions ! cant wait to purchase more supps :)
    • @ 04/05/2018 02:48 PM by Roger Sutherland
      Placed order on Wed. One of the products was out of stock, got a follow up call to check if it was ok to replace with another of equal quality. Came home from work on Thurs and package was already delivered to Melbourne. Just over 24hrs later.A lovely touch with a hand written note on the invoice.Cheapest price. Free delivery Overnight delivery across the country.Highly recommended company.
    • @ 26/04/2018 11:24 PM by Jonita Jacobs
      The prices are great and the service is amazing!! ThankYOU for my little personal notes with my delivery!!! I love it! Definitely my #1 supplement shop
    • @ 20/04/2018 09:25 AM by Megan Jane
      Ordered ATP products. Good prices, great product. Free delivery and very quick postage. Love the hand written note in with my package .
    • @ 18/04/2018 09:09 PM by Shardae Eynon Pompey
      Fast and reliable service! Always packaged correclty and the best online price! Great knowledgable videos on products! Have made so many purchases from Fat Burners Only!
    • @ 17/04/2018 05:16 PM by Gareth Whinspa
      Really great service and super fast delivery. Great communication as well. Love you guys.
    • @ 13/04/2018 04:49 PM by Nicola Rattley
      Amazing service! Very quick delivery. Had questions about how to take my purchases and called the same day I received my order. Got amazing service over the phone and then an email sent within the hour outlining what we had discussed. Would definately recommend these guys and will be purchasing again :-)
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