Your Shopping Experience

…and that’s why - “There’s no other store like us”

We hear this phrase time and again from our loyal customers (Burners as we like to call them) and without blowing up our own balloon, we know that it’s true. We have an incredible team, our customer service team’s depth of knowledge is next level, but what really makes the difference is the level of care our team pours into every single customer.

From two orders a day in the beginning to 200+ orders at present, we still take the time each morning to write a hand-written, heart-felt note to each and every customer. This is something we are 100% committed to, even when our hands cramp and even on our busiest days. The thought that this silly little note might brighten a Burners day makes it 100% worthwhile.

The current supplement industry overflows with information, not to mention mis-information. We pride ourselves and consider it our responsibility to offer deliberate and honest advice in addition to a personalised and in-depth customer experience.

We care a lot about this! So, if you are buying supplements today, whether from us or elsewhere – please watch this video!

Yes! We are a real business!!

You might be amazed at how often we get phone-calls asking this question, or checking to see if we are a real business… The phone-call normally goes like this.

  • Customer Service: Thankyou for calling Fat Burners Only this is Marielle speaking
  • Burner: Oh! Hi! So you are a real business!!
  • Customer Service: (laughing) yes we are!! ????
  • Burners: Phewf, I just ordered from you, but it was so much cheaper than normal, and free express shipping.. I wasn’t sure!
  • Customer Service: Haha yes, we are certainly a real business and we will make sure we get your order out today, what’s your name and I’ll see that it gets looked after with some extra goodies personally ????
  • etc.. etc..

That is for real! If you still need convincing, give us a call, or - here’s a link over to some of our favourite customer testimonials. It’s hard to choose when there is 400+ 5 star reviews, but we feel these are the ones that encompass everything we try to do here at FBO.

Customer Testimonials

Reasons to Shop with Fat Burners Only

Now we’ve established that we are a real business, that cares about our customers and their goals deeply and that can help with more than just weight loss. What else can we offer?

We’re an odd collection of extra happy, extra caring, generally “extra” people. We put everything we’ve got into delivering a unique and an amazing experience for our Burners. These are some of the ways we do it:

The Best Prices in Australia – Guaranteed

We work hard to make sure our prices are the best in Australia, but if you find a lower price on any identical item in Australia, we’ll beat it! Just chat to our friendly team or e-mail us!

Free Express Shipping on ALL Australian Orders.

That is, no calculating shipping limits or weights or any such tosh, it’s just free and it’s crazy fast. Orders arrive in 1-2 business days max. (Yes, it costs us a fortune, but worth it – to give our Burners the best service)

Afterpay – with no extra charges

Buy Now – Pay Later. We have Afterpay available on all orders, no minimum spends and no additional fees.

Massive Range

We stock almost 100 of Australia’s most popular health brands and all of Australia’s best-selling products.

If you are unable to find the product you are looking for. Please get in contact with our friendly team, we will look into stocking it in the future!

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    • @ 12/12/2019 02:59 PM by Brenda Maree Wilson
      friendly service and fast delivery. A++ company
    • @ 18/12/2019 05:24 PM by Henky
      Excellent customer service. Paul was very helpful and nothing seems to be too hard for him!
    • @ 02/01/2020 05:50 AM by Jacqui Pengelly
      Fat Burners Only Are Amazing! i can not Recommend them Enough, Excellent Customer Service, Fast Shipping and Great Pricing, I have been using supplements for a few months now, And can not Fault Them
    • @ 03/01/2020 01:15 PM by Shaun William Parry
      customer service and information.
    • @ 15/01/2020 08:26 AM by Danielle Piper
      The delivery was super quick. I ordered the Oxyshred stack and there was even a note from Chantelle welcoming me to the FBO family. Definatly will be doing all my ordering with these guys.
    • @ 31/01/2020 12:28 PM by Kelly Montgomery
      excellent customer service . overnight delivery WA to Melb small sample in parcel of other product to try. lovely hand written message on bottom of invoice.. from David ( how personalised)! i will shop again with FBO
    • @ 06/02/2020 08:35 PM by Breah Danielle
      Amazing it takes no time to get my order in Melbourne in no time. I love the little notes I receive on the invoice
    • @ 12/02/2020 02:34 PM by Kirstin James
      Fantastic! Ordered on Sunday night. Arrived Wednesday! Cant beat them on prices anywhere! Will definitely be ordering again. Thankyou FBO
    • @ 17/02/2020 10:30 AM by Owais Humayun
      Thanks to Caine for his time and helping me to decide the pre, intra and post workout supplements.
    • @ 06/03/2020 09:56 AM by Emily Massey
      Cheap and fast! got my order within 24 hours and I'm in Sydney! Will definently recommend to anyone wanting to purchase supplements online.
    • @ 06/03/2020 11:32 AM by Jane Kitana Wong
      In terms of products, price, delivery, service and advice regarding which supps to take and when and how to take them:1) You guys are truly the best!The endp.s. I also love that I can do click and collect in Perth!
    • @ 06/03/2020 07:37 PM by Max Luppino
      Deadset ordered on thursday and it was delivered on friday so u cant really get any better than that and the customer service is amazing. Definitely shopping with them again
    • @ 09/03/2020 11:59 AM by Sarah Booij
      I made an online order in the morning and my products were delivered the following day! Will definitely make future orders as I can't fault the service
    • @ 13/03/2020 10:05 AM by Pauline Nell Houden
      love my bys coffee and Shiva great products always spoil me
    • @ 21/03/2020 08:42 AM by Daniel Fuller
      You guys rock! Supplements are cheap and come hell fast. Next order on its way. Keep up the great work.
    • @ 30/03/2020 05:53 AM by Joel Dean
      I love everything about them!
    • @ 01/04/2020 11:05 AM by J.t. Hurst
      Anybody wanting to know about supplementation to support their training needs, I send them straight to FBO.- Website is easy to navigate with loads of premium products and reviews. - The staff are friendly, knowledgeable and supportive. - Next day delivery. - Helpful Tips and samples at no extra charge.Thanks FBO TEAM, YOU ROCK!!!
    • @ 02/04/2020 09:24 AM by Avikash A Narayan
      Thank you Fat Burners Only for the wonderful product! I have only ordered yesterday and was delivered today, know that's a service! Will definitely be my one-stop shop for my goodies. Also, its really nice to get wonderful welcome message on the receipt. Thanks
    • @ 02/04/2020 01:52 PM by Grant Robba-Colley
      Certainly always great customer service with either txt talk email nothing is an issue and ordered my products Thursday afternoon got it Monday morning considering Im on the east side of Aus and FBO on the west , so do yourself a favour and deal with FBO
    • @ 25/04/2020 04:29 PM by Kyle A. Byrne
      Phenomenal service and extremely quick delivery, overnight from Perth to Sydney 100% never shopping anywhere else
    • @ 26/04/2020 10:28 AM by Rodney Adams
      Great products, reasonably priced. Whenever I order something they very nicely leave me a handwritten thank you note with the product. No other company does this.
    • @ 11/06/2020 05:43 AM by Gioia Tempesta
      Good choice in terms of products, good prices, very fast delivery and the handwritten notes are very nice! They make you feel appreciated as customer, and that is the added value. Absolutely recommended!
    • @ 13/06/2020 03:04 PM by Sophie Kennedy
      Ordered on Thursday, came home on Friday to my order what the heck !?!? So happy
    • @ 03/07/2020 05:45 PM by Kelly Hearn
      So happy with my purchase. Ordered Wednesday night and received Friday. Thank you so much for the extra goodies, will definitely be ordering again
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